In the personal health and wellness field, demand for counselling is quickly outpacing capacity. And when people struggling with mental and life challengers reach out for help, there is often no time for lengthy paperwork, complicated processes, and organizations centered on procedures and tradition as the norm. Learn how IBM, in working closely with counsellors and subject matter experts and harnessing IBM Watson, has created a Cognitive Assistant tool, to provide self-service capabilities and guide those who need it to resources and human care. With Watson APIs and custom machine learning – built on a cloud ecosystem that taps into new data sources – making such a significant impact on global societal issues, it becomes increasingly evident that we need to be exploring all opportunities to leverage AI technologies within our own enterprises, in order to deliver business value in ways we had never thought possible until today.
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